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Some of the passengers who travelled to Guyana from St. Lucia on a LIAT aircraft on August 8 are currently also inquiring the whereabouts of their luggage.The passengers departed St. Lucia on flight LI 341 and connected in Barbados on flight LI 781.They arrived at the Cheddi Jagan International Airport on Friday last, and were told that their luggage had not yet arrived in Guyana.Among the passengers was 36-year-old Helen Clauzel,Cheap Jerseys From China, a Guyanese citizen who resides in St. Lucia but is here on a nine-day vacation.During an interview with this newspaper, Clauzel explained that she came to Guyana to visit her parents in Moruca. She said that she had not seen them since last July.She also said that she is no stranger to the LIAT Airlines,Cheap Wholesale Jerseys, but she had never previously experienced a situation as present.“I am paying my money; I am not begging them…I am very frustrated and I don’t think I want to visit this country for Christmas anymore,” said the angry passenger.Kaieteur News understands that, upon arrival at the Cheddi Jagan International Airport, a LIAT flight agent was waiting with a pad of forms to give to the passengers to claim their misplaced luggage.When asked by the passengers why the luggage was misplaced and why they had to complete the forms,Evan Engram Jersey, the agent said, “I am just an agent; I can’t help you with that … Contact the airline’s customer service on these numbers.”The passengers also asked the agent if he could recall a similar incident,Cheap Jerseys Online, and his response was,Cheap Jerseys, “Only yesterday.” Clauzel was astonished.She said that she visited the LIAT office on Main Street yesterday morning, demanding to speak to an official, but she was told by the security guard that she has to return on Monday.Aggravated, she barged through the entrance of the building and sat until she was approached by a Liat representative named Sheena.Sheena assured Clauzel that she would assist her in relocating her luggage and promised to soon contact her, but she has not yet received that phone call.Sheena also told Clauzel that as long as she is without her luggage for more than 24 hours,Cheap Jerseys From China, she would be entitled to US$50 for her troubles.Clauzel said she made continuous attempts to contact the airline’s customer service on the numbers given to her at the airport, but she got through only once. She is wondering if the same incident would repeat itself for Carifesta.She stated that she is forced to purchase clothing and other personal items which she already has nestled in her misplaced luggage. |
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