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The Public Health Sector continues to struggle with the issue of patient/health care provider relations,Wholesale NFL Jerseys, a situation which according to Health Minister,Jerseys NFL Cheap, Dr. Leslie Ramsammy, is not unique to Guyana.In fact,Cheap NFL Jerseys, it is interesting, the Minister said, that there seems to be more reporting on such issues today even as the problem has reduced considerably.“It might be featured more now when it is far better than it used to be. Indeed we have problems and indeed as Minister of Health I have identified client relationships as a major issue in the- Health Sector.”But according to the Minister,NFL Jerseys Cheap, many measures were put in place over the years to address the way health care providers relate to patients as it can affect the quality of care that is delivered.And though he has zero tolerance for the behaviour meted out by some health workers, the Minister noted that it would be impossible for him to fire staff based on complaints that are received. “Every day I hear of these reports but I cannot fire people. We have to put internal measures in place such as training and putting more supervision and we have even been dealing with it with disciplinary action. All of these systems are in place but they don’t always work optimally and sometimes we need co-operation from everyone.”Minister Ramsammy revealed that while many complaints brought to his attention are legitimate,Cheap NFL Jerseys China, there is still a need for measures employed to be reasonable too. Many failed relations are often linked to long waiting periods. And while efforts are made to reduce the waiting period, there is no way that waiting time can be eliminated,Jerseys NFL Wholesale, the Minister asserted. As a result, he said that some people tend to get a bit agitated and oftentimes elicit a response from staff.It is the Minister’s opinion that most staffers of the Public Health Sector try their utmost in delivering health care. For this reason, he noted that efforts are being made to ensure that the few unfortunate incidents that occur at public health facilities do not spoil the hard and committed work that the hundreds of health workers are doing. “While I concede that some of these do happen…I don’t want all nurses and doctors to be painted with the same brush,” he appealed.Even with the evident improvement of the system,NFL Jerseys China, the Minister speculated that the public is demanding more from the health workers. As a result, he said that measures are being taken on a regular basis to discipline persons who step out of the recommendation mode of operation.It is however ironic, the Minister noted that “when disciplinary action is taken some of the same people who report on the unfortunate matters, they turn around to say that it is discriminatory and it is political action and all kinds of things.”According to the Minister, he is desirous of having the public understand all of the issues surrounding the operation of health facilities and that everything possible to ensure optimum delivery of service is being done.And in recognition of the fact that client satisfaction programmes are essential to improve patient/health care provider relation, a number of programmes have been engaged by the management of the Georgetown Public Hospital Corporation for staffers.According to Director of Medical and Professional Services, Dr Madan Rambaran, several resource persons, including the likes of Ms Joyce Sinclair, have been brought in to facilitate workshops and training courses. These activities he said are geared at improving the communicating ability of staffers. He admitted that this move comes in wake of several reports that the attitude of some staffers, particularly in the Accident and Emergency, leaves much to be desired.“We have had these complaints and so we have taken the initiative to work with our staff by having these courses and programmes.” And without trying to offer an excuse, Dr Rambaran highlighted that the pressures of an Emergency Room is very serious in which staffers are often required to dwell in for hours. This, he said could lend to some staffers becoming short-tempered, a development which could arise among patients waiting for several hours as well. “Patients can get angry and they get aggressive with the staff, and staff in turn, retaliate, but of course that is not right. Our staff should be the trained people and we accept that we will have to continue to work with them but they have to recognise that they are the professionals and should behave in a proper professional manner at all times”According to Dr Rambaran, it is a challenge faced by the hospital to ensure that all levels of staff from the doctor right down to the attendant operate in a professional manner, thus the need to continue working on staffers’ communication skills.