respect and understanding

nice6boyt7

It is not compulsory for persons uplifting their National Identification Card to walk with their “pink slip”.Chairman of the Guyana Elections Commissions (GECOM), Steve Surujbally, made this disclosure during opening remarks at a meeting of Registration Officers which was held last Thursday at National Centre for Education Resource Development (NCERD), Kingston.The official urged all temporary and permanent staff throughout GECOM to never lose sight of the need to work as part of the GECOM family to provide services of the highest standards.“GECOM is a service provider.  Our clients, our customers are the citizens of Guyana. They have a right to expect and receive the services which we are legally mandated to provide with courtesy, respect and understanding,” he emphasized.Noting that “your job is not to wield authority uncaringly and illogically to the dissatisfaction of the registrants,” he urged that “the actions of GECOM staff must never be perceived as an exhibition of power”.Referring to a recurring problem associated with the distribution of ID cards, Dr. Surujbally pointed out that the distribution staff were taught that it is preferable for a registrant to present his/her triplicate form (received upon completion of the registration transaction last year) – the “pink slip” to collect his/her ID card. He stressed, however, that the presentation of the “pink slip” is not compulsory.The distribution of the cards started recently but many had complained of problems in collections.Dr. Surujbally said that every organization is as good or bad as its image and reputation portray it to be, and that the building or weakening of an organization’s image and reputation is dependent specifically on the levels of professionalism and commitment to excellence displayed during the delivery of its functions.Further, he noted that in the case of organizations which are service providers, the need for optimal efficiency in the delivery of the service cannot be overemphasized nor departed from, and that failure to observe this fundamental requirement would naturally create dissatisfaction among the organization’s key stakeholders.The meeting was organised to bring Registration Officers (ROs), from all of the twenty-three GECOM Registration Offices across Guyana, up to date with the preparations for the conduct of Local Government Elections, and to revisit and emphasize the nature of their associated roles and responsibilities especially pertaining to the ongoing ID card distribution exercise and the demarcation of boundaries for constituencies within the 71 Local Government Areas.(Leonard Gildarie)