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Some $5 billion has been expended by the Guyana Water Incorporated (GWI) over the past five years to construct seven new treatment plants across the country. Additionally, there were countrywide rehabilitation works to distribution networks to the tune of $7 billion while in excess of $400 million has been spent on rehabilitation of the sewer system in Georgetown.It is anticipated that civil works on the sewer system will commence soon on the Georgetown Sanitation Improvement Programme which will result in over $2 billion being used up to improve the efficiency of the system, provide relief to consumers who experience overflow and reduce diseases relating to poor sanitation.These investments, including the drilling of 18 new well stations valued at $1.2 billion, represent strategic moves aimed at improving the quality of service offered by GWI, said Chief Executive Officer (CEO), Shaik Baksh. He was at the time detailing the operational cost of the water company, which is currently looking to have the Public Utilities Commission (PUC) grant approval for the revision of its tariff regime which will address the cost of delivery of water across the country.In recognition of the fact that access to portable water is important for health, wellbeing and for overall economic development, Baksh said that GWI has extended its strategic development plan to include the delivery of portable water to all homes. This move, according to him, will also place special emphasis on remote and isolated communities in the hinterland.The GWI executive disclosed during a PUC hearing at Hotel Tower on Friday that GWI’s overarching plan continues to be the delivery of universal access to quality water. He revealed that over the past five years in coastal communities the percentage of customers with access to portable water has increased from 71 per cent to in excess of 98 per cent.He opined that “GWI customers are enjoying an improved way of life due to strategic investments such as the establishment of more well stations and state-of-the-art treatment plants in communities where improved access to water is most pivotal.”The recently appointed CEO disclosed that in remote hinterland communities an amount just over $600 million has been directed towards the improvement of access to safe water supplies. In addition,Brian Dawkins Eagles Jersey, he said that customers in Linden will soon enjoy two new state-of-the-art treatment facilities which form part of the $2.5 billion Linden Water Supply Rehabilitation programme.In the past five years, in excess of 30,Tyrell Williams Chargers Jersey,000 new households were issued with water service connection for the first time,Wes Hopkins Eagles Jersey, which is a clear indication of expanded coverage and commitment to provide improved access to portable water, Baksh boasted. He said that added to this, over 30,000 pensioners are benefiting from subsidised water service rates.The utility company, according to him, has adopted more effective strategic management of its finances which are on par with commercially prudent business plans of successful water and sewerage utilities.“GWI continues to be guided by best practices for service provision which derives satisfying results in the areas of customer service,Isaiah Pead Dolphins Jersey, energy reduction,Mario Williams Dolphins Jersey, water quality and metering,” Baksh asserted.Although coverage has been expanded, the CEO said that GWI has been able to realise significant reductions in energy consumption, which is translated to a saving of $12 million per month. This he attributed to the implementations of energy units.Baksh said that these investments have resulted in expanded access to portable water, improved level of service and enhanced water quality. In fact, he disclosed that the population that accesses treated water has increased from 26 per cent to 49 per cent.This progress has, however, not been accomplished without challenges,Adam Joseph Duhe Dolphins Jersey, as according to him, GWI’s continuing service still results in high energy cost. He related that the company is currently the Guyana Power and Light’s largest customer with energy cost of $220 million per month. In order to reduce energy consumption, GWI has engaged the Inter-American Development Bank, and Baksh disclosed that the two entities are currently partnering on a special programme.Yet another significant challenge experienced by GWI is reducing commercial and technical losses,Carson Wentz Eagles Jersey, which results in decreased revenue,JaWuan James Dolphins Jersey, he said, adding that currently a programme to combat this challenge is being implemented by a specially assigned project team.GWI, he said too, is challenged to expand its metering programme which aims to meet a higher percentage of the company’s customer base which will result in more prudent use of water, hence helping to reduce operational cost.Although challenged with the acquisition of meter readings, Baksh said that a programme is now in place to achieve the company’s target within the next three months, which is expected to see the reading of all meters on a quarterly basis. This plan,Jordan Cameron Dolphins Jersey, he said, includes increasing the staff of the establishment for this purpose and the use of new technology such as remote meter reading and handheld devices.The GWI operation, he asserted, is poised for immense improvement if the revised tariff regime becomes a reality from January 1, 2013.