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Services at Neighbourhood Democratic Councils (NDCs) are expected to improve thanks to a people’s skills training programme launched by the Ministry of Local Government and Regional Development for Overseers and Assistant Overseers.More than 30 persons from NDCs in Regions One, Four,Arizona Diamondbacks Gregor Blanco Jersey, Seven, Nine and Ten were exposed to an interactive training session under the theme “Enhancing Local Government through Capacity Building”. Most of the participants are new appointees and the training serves as an orientation or insight to what are required of them.The topics targeted during the training were NDC as local sanitary authority; Public Relations; Human Resources Management; Social Audit; and Manners and Etiquette. Another session focusing on Financial Management would be held at a later date.According to Junior Minister of Local Government, Norman Whittaker, the training session represents the Ministry’s importance in human capital, since Overseers and Assistant Overseers are the NDCs’ Chief Administrators, Chief Financial Officers and the link to communities.Whittaker addressing the participants, said that training is an ongoing process and is required for personnel to adapt to the changes in society.He added that training provides the tools to address challenges whilst serving the people, who are valuable customers to NDCs. He said that the Ministry has received many reports of personnel mistreating customers and it is time to materialize the concept, “value for money”.Whittaker stated that another training session would be held to specifically address Financial Management at NDCs. He noted that the accountability of money particularly the collection, recording, utilization and reporting are required by the participants.According to Permanent Secretary Collin Croal, today the Ministry would be hosting a training session in Region Six for NDCs Overseers and Assistant Overseers in Regions Five and Six. And, on Friday Regions Two and Three’s Overseers and Assistant Overseers would undergo training in Region Three.He said that the Ministry decided to conduct the training in small numbers rather than at the Guyana International Conference Centre to have meaningful intimate participation.